Claim Cycle

Here you can see the steps of the claim from your time at the service provider to us sending you your reimbursement.

It's important to note that you may receive a Request for Funding invoice after you have sent in the funding from your business. Sometimes our system does not receive the funding before we send out the invoices, if this occurs you can disregard the invoice. It typically takes 1-2 business days for us to receive the funds from your business. Once we have received them, you will see the deposit under your Group Balance as well as within your Funding Account Statement within your MyOlympia account.