How to Submit a Claim
Use this article for a step by step guide on how to submit a claim.
How do I submit an online claim?
- Gather your medical receipt(s) and login to your personalized portal of MyOlympia. Then:
- Click on Make a Claim
- Click on the type of claim you are making, Health or Wellness (Note, if your plan does not have Wellness you will only see the Health option)
- Select a Patient name from your medical receipt from the dropdown menu
- Select the Date of Service (the date the medical service/procedure was performed) from the calendar that appears
- In the "Type of Service" field, begin typing the word of the service claimed. For example, if your receipt was for a dental cleaning, begin typing the word ‘dental’. A list of appropriate services will appear. Select the applicable service that you are claiming
- In the "Provider" field, begin typing the doctor or medical professional that performed the service. A list of providers in our database will appear. If the provider’s name appears in the list, select the applicable provider
- Input the amount that you are claiming
- You may enter up to 10 items per claim. If you have additional receipts to claim, click "Add Item" after the above steps have been completed.
- Repeat above for each item you are claiming
- When you have keyed in all the data from your medical receipts, the total will be updated with the total amount of all claimed items. Your New Balance will also be auto-updated with the amount of remaining benefit available for the remainder of the plan year
- Items may be removed by selecting "Remove" from the claim item list that appears as you complete the data for your claim
- Once you have entered all your expenses, you can upload your receipts by clicking on:
- Once you have uploaded the receipts, click on:
- If you are not ready to submit your claim, you can save it by clicking on:
- If you are satisfied that all information is correct, you can then click on:
- Your claim has now been submitted for finalization and reimbursement.
